Your Most Powerful Negotiation Tool: The Illusion of Control | FBI Negot...

source: Big Think    2016年7月25日
Ex-FBI crisis negotiator Chris Voss explains the golden question that will give you the upper hand in a negotiation. Chris Voss is the author of "Never Split the Difference: Negotiating as If Your Life Depended on It" (http://goo.gl/04OgLC).
Read more at BigThink.com: http://bigthink.com/videos/chris-voss...