Dan Shapiro: "Negotiating the Nonnegotiable" | Talks at Google

source: Talks at Google     2016年5月17日
From the founder and director of The Harvard International Negotiation Program comes a guide to successfully resolving your most emotionally charged conflicts. In this landmark book, world-renowned negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts.